Call Center Agent (100% Remote) *US ONLY* Job at PerunHR, United States

V0xTdVN6dTVnZnozMmZSU0hNWHlyV0gxc0E9PQ==
  • PerunHR
  • United States

Job Description

Call Center Agent (100% Remote) US ONLY Job Overview Customer Care Representative Full-Time Reports to Customer Care Team Lead 100% Remote -- work from home! Responsibilities Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) Delivers quality customer satisfaction with every contact Meets key individual productivity metrics in line with department goals Displays understanding and follow through with policies and guidelines Communicate to management regarding issues Other duties as assigned Skills Strong verbal and written communication skills Fast typing speed (at least 50 wpm or above) Tech-savvy and a fast learner Customer-focused Ability to work under stress to achieve targets Previous experience with Zendesk is a plus College degree or equivalent preferred Equipment, Internet and Workspace Requirements A desktop or laptop (2015 or newer, Mac or PC) A voice-capable headset, and a webcam to carry out training and work duties. Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. A (non-public) dedicated workspace that is free from noise or distraction #J-18808-Ljbffr

Job Tags

Full time, Remote work, Work from home

Similar Jobs

Mutual of Omaha Mortgage

UI/UX Designer Job at Mutual of Omaha Mortgage

 ...of helping customers with their mortgage needs, please review and apply for our opening below! Overview We are seeking a UI/UX Designer (Contractor) to design and deliver a consumer-facing portal that empowers end users with an intuitive self-service experience. This... 

Six Flags White Water

Park Services Team Member - up to $9.50/hr. - Enjoy daily pay and free park access (ALPHARETTA) Job at Six Flags White Water

 ...procedures. What's In It For You Get Paid Daily! Free tickets for your family & friends!...  ...duties as required and assigned. Pay Rate: $7.50-$9.50/hr. Qualifications:...  ...multiple tasks at once with efficient use of time Standing and walking for an extended... 

Multifaceted Catering & Events

Executive Chef Job at Multifaceted Catering & Events

 ...THIS ROLE REQUIRES RELOCATION TO SAN DIEGO, CA** Top-tier independent group is expanding their events division and seeking an Executive Chef rooted in a strong off-site catering background! The ideal Chef is a creative and versatile individual who is passionate about... 

Compass

Transaction Coordinator Job at Compass

 ...Handle document tracking for a large volume of real estate transactions from listing to close, and/or contract to close, ensuring compliance...  ...Disclosures)In-depth knowledge of Real Estate Transaction Coordination and ComplianceDocuSign, Google Suite, CTMStrong written,... 

Grammarly, Inc.

Site Reliability Engineer Hybrid - San Francisco Job at Grammarly, Inc.

 ...an SRE to join our infrastructure team. This role will be responsible for building software to ensure the reliability of our back-end systems, working with engineers who develop them, and planning for our future growth. You will work with our existing production...