Job Description

Police Record Specialist

The Portland Police Bureau is seeking multiple Police Record Specialists to join their Records Division team. Job Appointment: Full-time, Regular. Work Schedule: The Records Division operates 24 hours per day, 365 days per year. Shifts include days, afternoons, and nights (includes weekends and holidays). The ability to work any shift and on any day of the week is required. During your probationary period, you will be assigned to rotate through each shift to receive training. After completing probation, employees in good standing can bid on open shifts based on seniority. Shift bidding occurs once per year, at minimum, and per the provisions of the American Federation of State County Municipal Employees (AFSCME) labor agreement. Work Location: This position reports onsite to the Justice Center at 1111 SW 2nd Ave Portland, OR. This position is not currently eligible for remote work. Benefits: Please check our benefits tab for an overview of benefits for this position. Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees. Union Representation: This position is currently represented by the American Federation of State, County, Municipal Employees (AFSCME). To view this labor agreement, please click here. Applicants start at the entry salary rate. If you are an AFSCME-represented employee, see labor agreement for additional information or talk to your union representative. Application Materials: Please click APPLY to submit your application via the City of Portland's online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary: The Police Records Specialist position performs a variety of administrative duties in the Police Records Division. Duties include processing police reports, data entry into law enforcement databases, releasing towed vehicles to the public, copying reports, and conducting research consistent with Bureau policy. All work is conducted with a 95% accuracy requirement and is frequently time-sensitive. Strict confidentiality must be exercised in all areas of the Police Bureau.

What to expect as a Police Records Specialist: The Records Division operates 24/7 and consists of 3 shifts; Days, Afternoons, and Nights. Once you have completed the training process, you will bid on an open shift within the Records Division and may be assigned to a different area of expertise on a daily basis. Upon arriving at work, you will need to check the daily schedule for your assignment. Each shift depends on your timely arrival. If assigned to a customer service area within the Records Division, your day may begin responding to phone and radio calls and continue throughout the day. These calls may be from the public, PPB officers/investigators, other members of the Bureau, as well as outside agencies. Each call presents a unique situation requiring research and problem-solving. Important Information is shared at roll call or through Division emails. Lunch and/or breaks are coordinated with your co-workers. Records is a busy and dynamic department, with frequent changes in workflow and type of work being performed. Flexibility and open communication are essential to success. The fast pace makes the day go by quickly! Police Records Training Coordinators and Supervisors are available to help problem-solve and assist Police Records Specialists with their performance in support of our everyday functions. Records Specialists are essential to the functioning of the Police Bureau. We serve a diverse customer base, and the Police Records Specialists are considered one of the highest levels of professional staff positions within the Bureau.

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