Job Description

Job Description

Job Description

We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits.

Responsibilities:
• Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations.
• Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment.
• Reimage workstations and install a clean operating system to prepare devices for redeployment.
• Help end users sign in to newly configured computers and confirm successful access to required business applications and services.
• Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup.
• Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team.
• Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.• Experience working with PC hardware and general desktop support tasks.
• Familiarity with computer imaging, operating system installation, and workstation configuration.
• Ability to assist end users with login support, device setup, and application access.
• Working knowledge of Microsoft Entra ID and related authentication tools such as Microsoft Authenticator.
• Understanding of OneDrive synchronization and user data migration processes.
• Comfortable handling hardware from major manufacturers, including Dell Technologies and Apple devices.
• Ability to follow documented procedures carefully and communicate clearly with users in a support environment.

Job Tags

Long term contract

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