Job Description

Tcc, Verizon Authorized Retailer - Sales Associate

At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.

How do we make our customers better? Our Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of wireless.

How do we make our communities better? Our Sales Associates support their local communities through the TCC Gives program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter, and the opportunity to get involved in company supported quarterly community initiatives including: School Rocks Backpack Giveaway, Teachers Rock, Rescues Rock (pet adoption), and Rock the Pantry (food drive).

How do we make our employees better? We create a culture that inspires and motivates our Sales Associates to not only reach their performance goals, but to exceed expectations. Performance and growth are important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.

TCC is a top Verizon Authorized Retailer with locations nationwide. We have been named the Verizon Agent of the Year, Glassdoor Best Place to Work, and a Top Workplace USA.

Benefits

• Average Salary: $55-65,000 per year
• Salary Includes: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
• Hourly Guaranteed Pay
• Same Day Pay Options
• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employee Matter Day
• Generous Community Grant Opportunities
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Family Related Time Off
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

Responsibilities

• Passionate customer advocate with the desire to assist, advise and educate our customers on wireless products and services.
• Drive sales and customer satisfaction, with focus on the value to all customers.
• Conduct calls to our customers who are seeking to learn more about our products and services.
• Excellent communication skills and the ability to stay connected through Company resources.
• Able to perform operational procedures including store opening and closing responsibilities.
• Ambitious, self-driven individuals who are motivated by the pursuit of retail sales milestone goals.
• Effective at balancing customer experience and performance goals.
• Attend and complete all required training and meetings for development.
• Engage in community giveback through volunteer events, donations, grants and more.
• Maintain a positive attitude, engage with energy, and participate/contribute equally.

Qualifications

• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Reliable transportation. This position requires the ability to work in multiple locations.
• Requires frequent standing and the ability to stand, sit, walk, and bend for extended periods of time.
• Ability to lift 10 pounds as needed.
• Ability to travel approximately 10%, based on the needs of the business.
• Legally authorized to work in the U.S.

Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status.

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