Job Description

Social Media Supervisor

We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people.

We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey.

Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration.

Position Summary:

Guitar Center Business Solutions is expanding our marketing team and hiring a Social Media Supervisor to own the day-to-day strategy, content, publishing, and performance reporting across three distinct brands: AVDG, Custom House at Guitar Center, and GC Pro.

You'll be the voice and engine behind our social presenceon the forefront of platform trends while maintaining each brand's tone, audience expectations, and professional credibility. This role is ideal for a creative operator who can plan concepts, execute high-quality content, manage multiple calendars, and prove impact through clear reporting and insights.

Key ResponsibilitiesStrategy & Planning

• Own the social strategy across all Business Solutions brands, aligned to marketing priorities (lead generation, brand awareness, events, recruitment, product visibility, and customer education).
• Build and manage multi-brand content calendars with weekly/monthly planning, campaign timelines, and event-based pushes.
• Tailor messaging by audience and channel (enterprise AV, pro audio, creators, integrators, educators, houses of worship, hospitality, etc.).
• Stay ahead of trends and platform changes; recommend and test new formats (short-form video, carousels, Lives, Stories, Shorts, polls, etc.).

Content Development & Execution

• Concept, create, and publish content across Instagram, Facebook, X, YouTube, LinkedIn, and TikTok.
• Write platform-native copy that reflects each brand's voice and purpose (professional, credible, human, and community-forward).
• Produce and edit content (Canva layouts, short-form video editing, basic photo/video touch-ups, captions, thumbnails, title/description optimization).
• Capture and repurpose content from events, installs, showrooms, demos, vendor activations, and team moments (when applicable).
• Manage day-to-day publishing, scheduling, tagging, hashtags, link strategy, and community cadence.

Community & Brand Presence

• Monitor comments/DMs and engage professionally; route leads and questions to the appropriate internal teams.
• Maintain brand consistency across channels: voice, messaging, visuals, and approvals.
• Identify partnership and collaboration opportunities (vendors, artists, educators, influencers, integrators) and support co-marketing activations.
• Support employer branding and recruiting posts across brands as needed.

Reporting, Optimization & Insights

• Track performance across all platforms and report weekly/monthly on KPIs: engagement, reach, follower growth, video performance, clicks, conversions, and lead indicators.
• Build insight-driven recommendations: what's working, what's not, and what to test next.
• Maintain a consistent test-and-learn approach (A/B testing formats, hooks, posting times, creative styles).
• Monitor brand sentiment and social listening for trends, feedback, and opportunities.

Cross-Functional Collaboration

• Work closely with Marketing, Sales, Account Managers, Events, Vendor Partners, and Leadership.
• Coordinate content requests with internal stakeholders; organize asset collection (photos/videos/logos/brand guidelines).
• Help maintain a clean workflow for approvals, deadlines, and versioning.
• Support campaigns with paid boosts (if applicable) by partnering with marketing leadership or external support.

• Experience in pro audio, live events, AV integration, music tech, or enterprise technology.
• Photography/videography skills (basic shooting, lighting, composition).
• Experience with social media management tools (Sprout, Hootsuite, Later, Buffer, etc.).
• Familiarity with basic SEO/YouTube optimization and LinkedIn best practices.
• Comfort supporting paid social or coordinating with a paid media partner.

Core Skills & Traits

• Creative, trend-aware, and platform-native thinker
• Balanced: brand consistency + modern social energy
• Analytical: uses data to make decisions, not just opinions
• Calm under pressure, strong follow-through, high attention to detail
• Team player who can lead social execution end-to-end

About the Guitar Center Company

The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States.? 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast.? ?E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products.?The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.

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