Job Description

Security Guard (Unarmed)

The range for this role is $17.07 - $21.88/hr. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. Interested applicants must be willing and able to work onsite full time in our Orlando, FL office.

The Lake Nona (LN) Security Guard is responsible to guard, patrol, and monitor premises to deter disturbances and to facilitate the general security operation of the site. Work closely with the entire Christian Care Ministry (CCM) and Operion Solutions leadership team to support the overall mission of the Ministry. In order to accomplish their work properly, the Security Guard must be very well organized and have excellent interpersonal skills, be self-motivated, and have high attention to detail.

Essential Job Duties & Responsibilities:

• Patrols assigned site on foot; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical or equipment problems, and unauthorized persons
• Maintain a safe and secure environment for customers and employees while providing general security duties to our staff and visitors
• Coordinate with facilities and security personnel as need whom oversee the complex from whom we lease space as needed
• Investigate disturbances and responds to alarms and other calls for assistance
• May have to respond to complex or serious emergency situations (active shooter, political unrest/protests, bomb threats, hostile employees, suicidal person, medical, etc.) and may be required to use deadly force.
• Assist Human Resources with employee terminations
• Regularly monitor surveillance cameras and review footage when required/as directed
• Investigate illegal or suspicious activities
• Display exceptional customer service and communication skills while greeting and checking in staff and guests
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehend or expel persons engaging in suspicious or criminal acts
• Escort employees to parking area after dark
• Prepare logs and reports as required, including floor plan & seating assignments
• Inspect and re-stock safety equipment and materials on a regular basis
• Create guest and employee badges, manage and issue keys
• Assist with fulfillment and facilities support duties as needed; such as mail, deliveries, meeting setup, seating arrangements, and cleaning
• Contribute to the exercise and expression of Christian Care Ministry's Christian beliefs
• All other duties as assigned

Essential Skills & Abilities:

• Excellent oral and written communication skills
• Interpersonal and intercultural competencies
• Professional appearance and presentation skills
• Excellent team-working skills
• Highly organized and responsible
• Efficient in time management
• Attentive to details and customer oriented
• Problem-solver
• Responsible, hard-working, and reliable
• Has good ethics and confidentiality

An employee in Florida must possess the following:

• "D" License Training Basic Security Officer Standards, 40-hour course

Core Competencies/Demonstrable Behaviors:

• Collaborates builds partnerships and works collaboratively with others to meet objectives. This role requires a high level of internal customer interaction to meet objectives
• Manages Conflict handles conflict situations effectively.
• Courage ability to have tough conversations and deliver accurate advice and decisions regardless of risk or potential criticism
• Member First exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program's purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences.
• Humble demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition
• Hungry exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry
• Smart shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment

Education and/or Experience:

• High School Diploma or equivalent with 3-5 years' previous security experience required
• Security Guard Certification (40-hour course) is required (FL only). Valid State of Florida Driver's License (FDL) required
• Clean Motor Vehicle Record (MVR) required
• Law enforcement or military experience is preferred
• First responder and/or armed transport experience preferred

Other preferred qualifications/experience for this role:

• CPR/AED, Stop the Bleed, EMT, and other medical training
• Supplementary security guard training
• NIMS training
• POST from any agency
• "G" License Training 28-hour course
• Yearly re-qualifications Firearms re-qualification

Supervisory Responsibilities:

• This job has no supervisory responsibilities

Incentives & Benefits:

We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others.

For full-time employees working 30 hours or more, some of our benefits include, but are not limited to:

• 100% paid Medical for employees/99% for family
• Generous employer Health Savings Account (HSA) contributions
• Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance
• 6 weeks of paid parental leave (for both mom and dad)
• Dental - two plans to choose from
• Vision
• Short-term Disability
• Accident, Critical Illness, Hospital Indemnity
• 401(k) up to 4% match on ROTH or Traditional contributions
• Generous paid-time off and 11 paid holidays
• Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo
• Employee Assistance Program including no cost, in-person mental health visits and employee discounts
• Monetary Anniversary Awards Program
• Monetary Birthday Awards
• Tuition Reimbursement Program

Minimum Age Requirement: Due to the nature of the responsibilities associated with this positionincluding independent decision-making, access to confidential information, and potential exposure to regulated environmentscandidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

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