Salesforce QA Tester Job at McBride, New York, NY

V2IydVRUcXpnZnJ6M1B0V0VzNzNxR1Q3c0E9PQ==
  • McBride
  • New York, NY

Job Description

Job Description

Job Description

This is a remote position.

McBride Consulting is supporting the New York State Department of Labor (NYS DOL) Unemployment Insurance Call Center Salesforce instance. The QA Tester will ensure high-quality releases, verifying that call center agent workflows, case management features, and system integrations operate smoothly without disrupting live operations.

Day-to-Day Responsibilities

  • Develop detailed SIT scenarios, test conditions, and execution scripts aligned with user stories and call center requirements.
  • Co-create comprehensive E2E test scenarios in collaboration with functional leads and business analysts.
  • Execute test scripts covering Salesforce functional, integration, and user-interface steps.
  • Manage and log all test cases, execution results, and defect tracking directly within  Copado .
  • Document and re-test defect fixes in close coordination with the development team prior to release deployments.
  • Provide clear test execution summary results and coverage metrics to support deployment readiness.
Requirements
    • Experience: Minimum of 1 year of dedicated QA/testing experience on IT consulting projects, with direct experience testing  Salesforce applications.
    • Testing Expertise: Proven track record of creating, managing, and executing System Integration Testing (SIT) and End-to-End (E2E) testing scenarios.
    • Domain Context: Familiarity with Service Cloud concepts (Case management, call center/telephony integration, agent UI) is strongly preferred.
    • Process & Tooling: Hands-on experience using  Copado to track, document, and execute test artifacts (test scripts, test suites, and result logs) embedded within the Salesforce deployment lifecycle.
Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Vision insurance

Job Tags

Remote work

Similar Jobs

Hampton Inn Blue Ridge

Laundry Attendant Job at Hampton Inn Blue Ridge

 ...Laundry Attendant (Part Time) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork...  ...a consistent supply of clean linens and towels for the hotel, restaurant, and banquet facilities. The attendant will maintain... 

SearchWide Global

Director of Marketing & Communications Job at SearchWide Global

 ...Director of Marketing & Communications Visit Greensboro is seeking an agile, outward-facing professional who thrives on relationship building, public engagement, and brand leadership to serve as the new Director of Marketing & Communications. This is a dynamic,... 

Greenberry Industrial

Structural Steel Fabricators / Welders Job at Greenberry Industrial

 ...Job Description Job Description NOW HIRING: Experienced Fitter-Welders Jennings, LA Fabrication Shop Greenberry Industrial is looking for skilled Fitter-Welders to join our team in Jennings, Louisiana . If youve got hands-on experience in fabrication welding... 

Dew Softech

Data Analyst Job at Dew Softech

 ...Data Analyst Location: Trenton, NJ ( Hybrid ) 3 days onsite and 2 days remote Duration...  ...existing codebase to ensure system continuity. Working within cloud environments (Snowflake/AWS...  ...precise technical deliverables. Flexible work from home options available.... 

IREDELL-STATESVILLE SCHOOLS

Data Manager Job at IREDELL-STATESVILLE SCHOOLS

 ...Job Title Position Purpose - Maintaining student records, ensuring data accuracy, and handling compliance reporting Additional Duties: Assist guidance, pupil services staff or building administration, as needed. Perform any other related duties as assigned...