Job Description

Job Description

Job Description

We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption.

Responsibilities:
• Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator.
• Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge.
• Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed.
• Assist employees with signing in to newly prepared devices and confirm successful access to their accounts.
• Move user files from cloud storage into the required organizational environment and verify availability of work-related resources.
• Test core applications and services after setup to ensure each user can perform daily job functions without issue.
• Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team.
• Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.• Hands-on experience supporting desktop or laptop deployments in an enterprise environment.
• Familiarity with PC hardware, associated peripherals, and general computer troubleshooting.
• Ability to perform operating system installations, device wiping, and workstation reimaging.
• Experience assisting end users with account access, authentication tools, and cloud-based file synchronization.
• Working knowledge of hardware platforms such as Dell technologies and Apple devices.
• Comfortable following structured processes and completing repetitive technical tasks with accuracy.
• Strong communication skills with the ability to assist users in person during onsite support activities.

Job Tags

Long term contract

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