The Human Resources Assistant performs administrative and clerical functions for the Human Resources Department, including greeting visitors, answering, screening and directing phone calls to the appropriate individual, ordering supplies, routine correspondence, filing, sorting, and distributing mail and other clerical duties.
Responsibilities: (Other duties may be assigned) First line HR contact. Answers, screens, and routes visitors, telephone calls and mail appropriately and efficiently. Includes handling sensitive or confidential issues in an appropriate manner. Provides excellent customer service. Operate and maintain general office equipment, including personal computer, copy machine, fax machine, badge machine etc. Maintains the department refrigerator log. Orders and maintains supplies for the department. Schedules meeting rooms. Communicates effectively with various and diverse audiences. Assists associates with general questions or refers to department staff as appropriate. Assists applicants with general questions related to the Employment process or refers to Employment Coordinator as appropriate. Maintains intake tracking logs for documents submitted to Human Resources (grievances, mail, checks, complaints, etc.). Distributes documents as appropriate. Completes status updates, address and emergency contact changes, inputs evaluations and licenses in HRIS. Processes HRIS Inputs. Completes verification of employment requests in writing. Completes license verification using on-line system. Issues hospital badges for associates, physicians, contractors, volunteers etc. Submits requests for withholding changes, direct deposit, wage garnishment etc. to Payroll. Assists with outgoing department mail needs (UPS, certified mail, return receipt, courier etc.). Assists with distribution of paychecks and on-demand checks. Assists hospital management with printing PCN's. Tracks performance evaluations. Processes subpoena requests as appropriate. Responsible for posting weekly job postings in a timely manner. Copies employment files as requested by department management. Maintains filing for employment files and purges term files monthly. Onboards new hires. Conducts New Hire Orientation. Accepts other assignments and projects under the direction of Human Resources Management. Performs other duties that may be assigned, or necessary to ensure all work is complete, accurate, and in compliance with procedures. Address and resolve employee inquiries and concerns regarding their health and welfare benefit plans. Coordinate and implement open enrollment annually. Track new hires in benefits enrollments for accuracy. Accepts other assignments under the direction of supervisor.
Qualifications/Job Requirements: Education: High School Graduate or equivalent. College preferred Experience: Two years experience in a similar capacity, preferably in the health care or human resources fields.
Certifications/Licensure:
Other Skills, Abilities; Knowledge: Knowledge of sound, efficient and effective office administration, procedures and techniques, familiarity with word processing and use of standard office equipment. Demonstrated verbal and written communication skills. Demonstrated utilization of tact and discretion in handling confidential information. Demonstrated ability to perform duties with minimal or no supervision. Must possess initiative to carry out responsibilities and utilize sound judgement, confidentiality and discretion. Demonstrated ability to work effectively with a diverse audience. Excellent customer service skills. Computer literate.
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