Job Description

Flexible Staffing Assistant (RPO Specialist) – Joliet, IL 
We are looking for customer-service oriented people to work in our office and support hiring events. Bilingual is a plus.

This is a  variable-schedule position supporting hiring events; availability will vary week-to-week and may be  less than 40 hours/week .

What you’ll do

• Manage the candidate experience (interviewing, hiring, and consideration stages)
• Provide excellent customer service; ensure applicants feel welcomed and informed
• Communicate role details, policies, expectations, and requirements
• Ensure hiring steps are completed per client guidelines (including ID collection and I-9 support as required)
• Ensure applicants understand assignment details before leaving the site
• Perform high-volume data entry accurately in client systems
• Communicate via in-person, phone, email, chat, and other channels as needed
• Other duties as business needs require

Requirements

• 2+ years customer service experience (retail/recruiting/hospitality preferred)
• HS diploma/GED
• Strong attention to detail; comfort with online systems/scanners/webcams
• Calm under pressure; strong written/verbal communication
• Ability to work extended hours/weekends as needed
• On-site attendance required

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