Customer Service Associate (Full and Part-time) Job at State Farm Insurance - Agent, Schaumburg, IL

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  • State Farm Insurance - Agent
  • Schaumburg, IL

Job Description

Job Description

Job Description

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description

My office has been in this community for 33 years and I'm actively involved in the local community, i.e. Rotary, Schaumburg Athletic Association (SSA) and a supporter of local high sports.

Company Description

My office has been in this community for 33 years and I'm actively involved in the local community, i.e. Rotary, Schaumburg Athletic Association (SSA) and a supporter of local high sports.

Job Tags

Work at office, Local area

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