Job Description

Private Duty Home Care Administrator

Complete Home Care is a proud member of the Life Care Home Health Family of Companies. We are accredited by the Accreditation Commission for Health Care (ACHC), fully insured, and a dedicated member of the Home Care Association of Florida (HCAF).

We specialize in high-end concierge-level private duty skilled and non-skilled home care, delivering exceptional, personalized clinical services. Our mission is simple yet profound: to elevate the home care experience, ensuring each client receives uncompromising clinical excellence delivered with discretion, compassion, and the sophistication expected in a luxury environment.

We are proud of the difference we make in the lives of our patients during their healthcare journeys, and we invite like-minded individuals to explore this dynamic career opportunity. We are excited about the possibility of you joining our fantastic team. At Complete Home Care, we have a vibrant team culture and are dedicated to our core values of Integrity, Caring, Accountability, Respect, and Excellence (ICARE). We believe that by working together, we can do more as we make a positive difference in the lives of seniors and their families.

Top 4 Reasons Why Our Employees Choose Complete Home Care:

• Our team is passionate and dedicated to providing the highest quality care to our Seniors.
• We foster collaboration, open communication, mutual respect, and a sense of belonging to create a supportive work environment.
• Our benefits are designed with you in mind, including 401k, life insurance, and health insurance.
• Our Career Growth Paths support and offer opportunities for career advancement in the field and in the office.

We are excited about the possibility of you joining our fantastic team to lead and grow a private-pay skilled and non-skilled home care operation. This Private Duty Home Care Administrator role is built for a proven growth leadersomeone who has successfully scaled revenue, built strong teams, and consistently delivered outstanding service in private duty home care.

This is not a compliance-only administrative role. Clinical oversight and regulatory compliance are supported by dedicated clinical and quality teams. The Administrator's primary responsibility is to lead people, drive growth, strengthen culture, and build a high-performing business that families and referral partners trust.

Who Will Succeed in This Role

The ideal candidate is:

• A builder, not a caretaker
• Comfortable owning outcomes, not just processes
• Motivated by growth, accountability, and impact
• Skilled at inspiring teams and creating momentum
• Passionate about delivering exceptional client and caregiver experiences
• A demonstrated track record of growing revenue and leading teams successfully within private duty home care.

Requirements

Essential Job Functions

• Own and execute the agency's local growth strategy with accountability for revenue growth, client acquisition, and service expansion
• Lead, coach, and motivate an interdisciplinary leadership and office team toward shared performance goals
• Oversee day-to-day agency operations with a focus on efficiency, capacity management, and service consistency
• Build a culture of accountability, service excellence, and continuous improvement
• Drive strong caregiver recruitment, engagement, and retention through leadership presence, communication, and operational alignment
• Establish and reinforce service standards that reflect empathy, professionalism, responsiveness, and trust
• Own the overall client experience from first contact through ongoing service delivery
• Serve as a visible leader in the community and a trusted point of escalation for complex situations

Qualifications

• 2+ years of leadership experience in private duty home care (skilled, non-skilled, or combination)
• Proven history of revenue growth and operational scaling
• Demonstrated success leading and motivating teams through change and growth
• Strong business acumen with comfort using data to drive decisions
• Excellent communication, follow-through, and relationship-building skills
• Bachelor's degree in business, healthcare administration, or related field preferred

Mandatory Requirement

All hires are subject to Employment & Background Screening through the Florida Care Provider Background Screening (Clearinghouse). See link for more information.

Key Skills

• Growth mindset and entrepreneurial leadership
• Results-driven decision making
• Team development and performance management
• Relationship-based sales and community engagement
• Client-centered service philosophy
• Operational discipline with flexibility to adapt

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